Privacy Policy
Last updated: January 1, 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
- Account information (name, email, organization details)
- Laboratory data you enter (e.g., inventory, tests, user information).
- Usage data and analytics to improve our service.
- Records of communication when you contact us for support.
How We Use Your Information
We use the information we collect to:
- To provide, maintain, and improve our services.
- To process transactions and send confirmations.
- To send technical notices, updates, and security alerts.
- To respond to your comments, questions, and provide customer service.
- To comply with legal obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption, secure data centers, and regular security audits.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate data.
- Delete your data.
- Object to the processing of your data.
- Request data portability.
If you have any questions about this Privacy Policy, please contact us.
If you have any questions about this Privacy Policy, please contact us at [email protected]